nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Removing Users

Ryan Koch_51ru10

Hello,

We're at 9 of 10 users on our account and 6 of those users have left the company, how can we remove past users so we can add new users?

Thanks

Accepted answers

All comments

Howard Nedd_jib6dq

Hi @Ryan Koch ,

I believe you need to be the owner to be able to delete users in user management. You can check who has owner status in this area.

Regards

Howard

Ryan Koch_51ru10

Hi @Howard Nedd ,

I appreciate the fast response! I can't quite see who the owner is - It's just displaying myself and two former employees as "Product Admin" but no owner titles. My guess then is that one of them is the owner, so not sure if Atlassian Support can make me owner in the meantime.

Howard Nedd_jib6dq

@Ryan Koch Go to the users tab and within the users tab you can see which role an user has Generally a product owner is setup as an owner.

Regards

Howard

PT_xwd10d

I have a similar question about removing users. We have a lot of external users that we would like to check if their accounts are still active and if not have them removed. Is this possible through our side of StatusPage? Or would we have to contact each company and go through a list of registered user accounts with them and remove who are no longer active?

Ryan Koch_51ru10

I can't even invite new users to the status page since I'm not the "owner"

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

statuspage