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Problem with Login

Daniel Inderbinen January 9, 2024

I add the Saml over Azure AD. All good, works but every time someone try to login he got this error: 

 

2024-01-09 13.06.57.png

When the Error is showing and you open the page: xxx.statuspage.io again it works ... 

 

Thanks for the Help ! 

1 answer

0 votes
Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 9, 2024

Hi @Daniel Inderbinen

This issue usually happens when there is a misconfiguration in the SAML properties / redirects. I strongly suggest reviewing all the SAML configuration to make sure the values are all correct and, in case you are still facing the issue, raise a ticket with Atlassian Support at https://support.atlassian.com

In case this answer helps you resolve your query, please accept it so it can help other community users in the future.

Regards,
Eugenio

Daniel Inderbinen January 11, 2024

Hey @Eugenio Onofre  can you please quick tell me witch part can be have inpact on the Setup? 

Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 15, 2024

Hi @Daniel Inderbinen

I am not quite sure as I do not have access to your instance to check.
I would strongly recommend getting in touch with Atlassian Support as they have access to your instance and may be able to debug it.

Regards,
Eugenio

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