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Can a component state be unknown?

Perry_Statham April 19, 2024

We need to be able to show components on our pages even when we don't know their status. Can a component have an "unknown" status in addition to the operational, major/partial outpage, etc.?

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Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2024

Hello @Perry_Statham 

No, please note that the statuspage component can have only one of the below 5 states:

1. Operational
2. Under maintenance
3. Degraded performance
4. Partial outage
5. Major outage 

We unfortunately don't have the option to add custom states for components as explained in this document link

Best,
Shashwat

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