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Automation emails - customizing UP & DOWN

Anand S
Anand S May 17, 2022

Hi ,

 

I am using a monitoring system that does not include these words in their alert email subject lines or can't be configured to do so !

 

Could you please help me on this .. My system generates FIRING & RESOLVED status [ Using Grafana ]

 

Thanks,

Anand S

 

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John M
John M Atlassian Team May 17, 2022

Hi @Anand S ,

If your tool can't be configured to use the "UP" and "DOWN" keywords, you would need to send the emails to a 3rd party first, where the subject can be modified and then sent to Statuspage. One example of a tool that could work is Zapier, which allows you to send and receive emails based on conditions and modify the content. 

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