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can not log in while installation

Денис Матузный
Денис Матузный Mar 20, 2018

On my PC via browser I successfully can log in to myatlassian. But when I try to install source tree (SourceTreeSetup-2.4.8.0.exe) it hangs on after password insert.

I cannot log in via Google because of restriction.

I use windows 10. Any ideas?

loginhangs.png

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minnsey
minnsey Atlassian Team Mar 20, 2018

Hi

Sourcetree relies on a WPF component that uses IE to render that window. Please make sure you can login to myatlassian using Internet Explorer. You may find you need to adjust some of the IE settings.

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Денис Матузный
Денис Матузный Mar 25, 2018

To every one, try "Reset your Internet Explorer Settings" in IE internet option advanced tab, also check "Delete personal settings"

this helps:

https://community.atlassian.com/t5/Sourcetree-questions/Installation-of-SourceTree-cannot-be-completed-because-of/qaq-p/621375

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