Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree asks to load SSH key on each restart

Edited

I successfully load my SSH keys in SourceTree via Pageant and operate normally, but each time close and restart SourceTree, it will ask for SSH again. What am I missing?

2 answers

The Pageant shows information that no keys have been loaded, so there is an empty field with keys information. It is necessary to load the private key again. This happens each time when the PC  is restarted. I'm using the VirtualBox (Oracle) and virtual Windows 10. 

 

Could You please support me with the mentioned issue? I can provide detailed information about this case. 

0 votes
minnsey Atlassian Team Feb 04, 2019

Hi

If Pageant is shutdown, i.e. not visible in the Taskbar hidden items, or does not have the key loaded, then Sourcetree will restart it if the option is set in Tools/Options/General tab when it restarts.

If Pageant is running and has the key loaded it should just connect and start using that.

What behavior are you seeing?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,190 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you