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Cannot access on GIT to clone Repository in Bitbucket


Hi everybody,

I'm having some different problems because I can't understand how to access to my GIT in order to clone a repository.

When I launch the clone command it doesn't recognize the account and I cannot login.

Thank you very much for your help!

1 answer

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2 votes
Answer accepted
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 17, 2021

Hi @Antonino Pollio

Thank you for reaching out to the community.

When you tried to clone your repository, may I kindly ask if you're using an App password?

I'm currently asking this because I can see that your Bitbucket Cloud account is managed by your organization, hence, authenticating through Git (e.g. by doing git clone) requires you to use an App password according to our post here.

If you're not using an App password, would it be possible for you to generate one under your personal Bitbucket Cloud account and try to clone again using that App password as your password credential?

Thanks and let me know how it goes.

Mark C

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