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locked out from sysadmin login, how can get administrators to have sysadmin permissions?

Bruno Romero1
Bruno Romero February 28, 2013

One admin checked out admin group from having sysadmin permissions.

Now, noone has sysadmin permissions.

How can we reset it so that admins get back sysadmin permissions?

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Ronny Hanssen2
Ronny Hanssen May 28, 2013

I added a comment describing my steps for this (which was not one of the original scenarios on the page). I added scenario C for just this case: https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator?focusedCommentId=362381640#comment-362381640 :)

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Andy Brook [Plugin People]
Andy Brook [Plugin People]
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February 28, 2013

What product,

Here's one for JIRA:

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

And here's one for Confluence:

https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

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