Why then can I not close issues despite the permission helper saying there are no issues and given all of the above?
Thanks in advance for the help.
EDIT: added screenshot of permission helper.
Strange - if you have sys level permissions you should be able to see it. Running the integrity checker usually resolves issues I have similiar to this. Are there any properties on the close status that would be restricting close? Does the close button appear at all or are you getting an error message when trying to close? (I assume it just doesn't appear as per the condition) If you remove the condition from the workflow transition "close", are you then able to close?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Community! me again 🙂 If you’re a marketing team using Confluence, we want to hear your story! How did you start using Confluence? What are your use cases? What have been some of the benefits?...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs