Why then can I not close issues despite the permission helper saying there are no issues and given all of the above?
Thanks in advance for the help.
EDIT: added screenshot of permission helper.
Strange - if you have sys level permissions you should be able to see it. Running the integrity checker usually resolves issues I have similiar to this. Are there any properties on the close status that would be restricting close? Does the close button appear at all or are you getting an error message when trying to close? (I assume it just doesn't appear as per the condition) If you remove the condition from the workflow transition "close", are you then able to close?
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