It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

We have problems when we track the time spent. When we use the "WORK LOG" box, after editing the "worked" hours in its box, it returns a warning message ("error") as it was waiting to complete the description box. Then when we accept this warning, the work log records the hours worked. How can we delete this warning?

5 answers

0 votes
PeterKoczan Atlassian Team Jun 17, 2013


Can you check your logs if you can find any additional hints on the cause of the warning message mentioned? <JIRA-HOME>/log/atlassian-jira.log should contain more info at the time the problem happens.

Kind regards,


Jun 18, 2013 11:20:15 AM com.sun.jersey.spi.inject.Errors processErrorMessages
WARNING: The following warnings have been detected with resource and/or provider classes:
WARNING: A sub-resource method, public throws java.lang.Exception, with URI template, "/", is treated as a resource method

0 votes
PeterKoczan Atlassian Team Jun 17, 2013


Do you by any chance have the TEMPO plugin installed? If so what version? The error mentioned seems to be related to:

If your plugin version is earlier than the one indicated in the fix version, can you try updating it?

Kind regards,


Hi Peter, we are in the last version of TEMPO 7.6.2



I ll pass this on to the Tempo dev team for investigation.

Sverrir Tynes
Tempo support

We will continue the investigation on this post with the tempo tag


Hi Sverrir, the problem is due to the users which are created under a domain. For instance "company\user". Tempo can't recognize the user inside the domain "company" and that's why Tempo reproduce this error. After the error is accepted, Tempo allows to record the information in its DB.

I have created a bug in our tracker.

Please follow this issue for all updates

Sverrir Tynes

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Teamwork

The Confluence blog has a brand-new look AND brand-new content!

Hey Community,  Last year, the Confluence team shipped "Team Central," a hub of articles and templates on topics like project planning, knowledge sharing, and more.  We're thrilled to...

26 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you