It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to re-assign any issues to resources who are in the devloper role

Brad Willcut Sep 24, 2012 / SAVD-1140 / attempt to re-assign to ( rreinwart ) and can see his name come up, when select the check to confirm I get a pop-up that the user does not exist. This happens when I try to re-assign any ticket to anyone

1 answer

0 votes

Hello Brad,

Good day to you, This appears to be a bug affecting IE8 users, and our developers are working on a fix for this issue.

In the mean time, could you try to following possible workarounds:

- Navigate to "Tools > advanced > enable debugging.

- Clear cookies and JS cache in IE8.

In some cases as well, if you type the assignee name in full "manually" then after that this issue will disappear as it happened with few users.

Let me know the outcome, and I will follow your issue logged in our support



Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in United States

Topic Tuesday: Agile

Another week, another Topic Tuesday!  Agile has been on my mind a lot lately because I've seen good implementations and bad implementations, but now as a Jira admin it matters more to me whether...

21 views 0 0
View post

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you