I'm sorry for being so slow to respond, I've got a block of work stuff in the way.
The Cloudshare environments are built for your course, and shut down after your training days.
I am not sure what you are looking at though. Could you explain what your course is, and what your instructors are telling you about the cloudshare environments?
I have an access to Charlie Academy, because the enterprise (where i am working) have a partnership with Atlassian, so when I create my account in Atlassian, I get the access to charly academy.
I don´t have an instructor, only me, researching between link and one course is Jira Administration course part 1, so, when I read the document, it says that exist a Cloudshare where I can practice with some users, but I don´t know how to access to Cloudshare, did you know the URL?
The Cloudshare environments only exist while the training course is running.
It sounds like you have picked up an administrators course handbook and are reading it as though it's a course in itself. It is, sort of, but it's intended to be used during the training course, and as an aide for people who have done the course. It's not designed to be picked up stand-alone, and you don't get the Cloudshare environments unless you do the training.
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