Hello, dear support.
I'm running JIRA 5.0.3 and I have successfully integrated my JIRA user directory with MS AD. But users are picked only from Organisational Units. For example, like this:
But my company uses a highly branched AD tree, so that i need to pick users not only from OU's but from groups too.
For that purpose i used these settings:
The connection test runs green, but when i try to test retrieve users from that group i recieve error message
Test retrieve user : Failed
User <username> does not exist
User and group schemas are taken as recommended in this article: https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory
Please, tell me what i have done wrong?
I believe the best option for your case is set your Base DN to OU=<company>,DC=<domain>,DC=com and use a filter to restrict the results.
For example, use a filter like this at the User Object Filter field to synchronize only the users that belong to the groups JIRA-Administrators and JIRA-Users:
You can see more details about search filter in this documentation.
I hope this information has helped.
Just got an answer from Atlassian Support Team and it worked:
I should set Base DN to OU=<company>,DC=<domain>,DC=com
Additional User DN: OU=<user OU> (for example, in my case Additional User DN:
Additional Group DN: CN=<group CN>,OU=<group OU> (for example, in my case Additional Group DN: CN=<group_name>,OU=Jira,OU=Groups)
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