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Information for vSecure

How does vSecure work? I added the free trial however I do not see it in my available plug-ins and the link is broken from the Account Admin page.

5 answers

1 accepted

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Answer accepted

Thanks for your feedback. I'll make some improvements on the official documentation, so it could be easier to find how to use it. Also feel free to go here: questions, how to and security statement.

Hello friends,

We highly suggest you to use the browser extensions.

Chrome -

Firefox -


Atlassian has been changing architecture and some of them affected the add-on, we are checking with support to see if possible to fix or just remove it from the Marketplace.


0 votes

There are several plugins this might be, but I can't tell which it is from just "vsecure". Could you tell us which one it is? Ideally, refer to the docs and tell us where what you get is different from the installation instructions.

The link is broken from the manage my on demand subscription, which is part of the problem. I can't find any information on it.

Hmm, I can't see that anywhere. I suspect it's been pulled. But I'd get in touch with Atlassian's OnDemand support to get a definitive answer (or wait here, someone may have more information)

I have installed it correctly in my instance without problems. I could not find any issues.

did you solve the problem on your instance? if you still have issues, I suggest you to contact Atlassian support so they open a ticket and solve your issue with the installation.

Once installed, vSecure works pretty awesome

Victor, thanks for the reply. It is installed, I previously could not find information on how to use it. I contacted Atlassian support and they seemed to have fixed the broken link.

Glad it worked. Once installed the plugin adds an option in the menu of the user at top right, click there and vSecure option is there, click on it and it will open a modal window with the tool.

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