I am receiving the error message "Internal Server Error" when I try to reopen my sprint. Please help!

This question is in reference to Atlassian Documentation: Reopening a sprint

I am receiving the error message "Internal Server Error" when I try to reopen my sprint. Please help!

1 answer

0 vote
Paulo Hennig Atlassian Team Oct 28, 2015

Hello Jacquelyn,

As you have a Cloud instance, could you kindly raise a ticket at https://support.atlassian.com (OnDemand project) where our engineers can have a better troubleshooting of this issue looking through the log files?

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 8 hours ago in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

104 views 4 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you