we often have the problem that we need additional information for tickets in order to continue or to set them to confirmed. Using @name is great but if the addressed person is not responding it is hard to search for such questions that have no answer yet.
I was wondering if there is a plugin or a way using a custom field to reach the followin goal:
More or less a "Needs Info" state in parallel to the workflow. I want to avoid an additional state as this messes up the workflow when it comes to getting back to the originl state. If there is a possibility to change the state in a way that the only transition back is the previous state (without connecting a copy to each state), this might be a workaround, too.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs