How to undelete a user in Jira

Hi,

Can you advise how to undelete a user in Jira? User was accidentaly deleted from confluance.

Thanks

jk

1 answer

1 accepted

0 vote

You can't undelete a user, just re-add them as they were before.

Can I reassign the tickets the user created to the new user? Or are you saying that if I create the user with the same email address/username, the system will automaticaly reassign everything back?

BTW, it would be nice to have some Trash option. :-)

Thanks

jk

Jira won't let you delete a user who has assigned or reported issues, so they couldn't have been on any issues.

If you put them back with the same username, then they'll get back everything they had before, EXCEPT their groups and roles. (Jira only uses the email address to send mail to, it's not important as far as the rest of the system is concerned)

That works :-). That is actually almost the same as undelete.

Thanks!

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