How to remove the word 'Jira' in email notifications?

Hi All,

All notifications has a string 'Jira' preppended in the email subject.

How can we remove this? I can see the subject templates and it can only control the subject and issue key.

Thanks in advance!

2 answers

1 accepted

3 votes
Answer accepted

Check you're email prefix, its mandatory but can be changed, an a whitespace char is not engouh :)


Removing entirely is more tricky..

Well... could you please provide the tricky solution to remove it entirely? :)

0 votes

Hi Erwin,

Yes, this is possible. You need to modify all *.vm files under /atlassian-jira/WEB-INF/classes/templates/email/subject

($issue.key) $issue.summary



Please note that you require to restart JIRA before the changes to take effect. More info on this: Customising Email Content

Cheers, Vicky.

Hi Vicky, are you sure with this? I think the sample you gave only removes the "(ACE-11452)" in my sample but not the string 'Jira'?

Ups, my bad, Erwin. Please refer to Andy's answers below for the correct answer.

Cheers, Vicky.

Hi Viki, is it possible to do the same from admin page ? 

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