How to configure JIRA to display summary for mentioned issues?

When mentionning an issue in comments I see this image.png

I would like to see the issue summary between the key and the status but I cannot find where this configuration is.

Any ideas?

4 answers

I have this question, too.  I remember our server instance used to do this about three years ago, but our cloud instance only does the ID and status as @Alexandru Vilau describes.  I'm not sure if this was an overall JIRA change or a configuration difference.

Hi Alexandru,


Sorry I don't have an answer for you but just wondering how you even got the mentioning of issues in JIRA comments to work. I have tried to get it setup on our JIRA Server instance but the mention of the issue key just appears as a hyperlink with no other information. Please see screenshot.


Is there something else that needs to be enabled for this to work?


I think it should be enabled by defaut. I am managing an already existing JIRA cloud account so I'm not aware of any setup.

0 votes
Rachel Wright Community Champion Jul 17, 2017

Hi Alexandru and Anupam,

I don't know the answer, but I checked this out when Alexandru posted the question.  

I noticed in JIRA Server (v 7.1.1) only the issue ID displays, but in my Cloud instance, the issue ID, the status and the issue type icon displays (as pictured), when mentioning an issue in a comment.

I'm assuming that when I upgrade my JIRA Server instance to the latest version I'll see this enhanced display feature there too.

I'm not aware of any configuration or customization settings related to it however.  I'd suggest adding "also display summary" as a feature request at:

Have a great day!

Rachel Wright

0 votes

Bump. We have just migrated from cloud (1001.0.0-SNAPSHOT I believe) to server (7.13.1). Mentions of other issues, which used to be quite informative before:


have now only the issue number as a link (stroke through if the issue is done).


But the comments above are 2 years old: is there meanwhile a way to enable this extra info in server version of jira?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 2 hours ago in Off-topic

Friday Fun: The soundtrack of your life

Music, at its essence, is what gives us memories. And the longer a song has existed in our lives, the more memories we have of it   -  Stevie Wonder   This week's Friday Fu...

19 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you