How do I create subscriptions for other users?

I would like to be able to create subscriptions for others - every morning sending the result of a filter (search). In the documentation it says: "You can create a subscription of any frequency for yourself and/or other users."
But I only get the possibility to create subscription for myself - no field to enter another users id.

I suspect that I need some kind of extra permission - but which?

Or is it something set up by the (super) administrator?

1 answer

This widget could not be displayed.

Hi Helle,

As mentioned in the Working with search results documentation you can configure a personal or a group subscription to a filter. In other words, you can subscribe a group of users but not just another single user that is not yourself.


If you want to specify a group as the recipient of the filter subscription:

  • You must have the 'Manage Group Filter Subscriptions' global permission.
  • Be aware that the emailed filter results will be specific to each recipient. For example, if the filter uses the currentUser() function, the search results will be evaluated with the recipient as the current user. This does not apply to distribution lists (group email aliases).
  •  Be careful about sharing a subscription with a group with many members, as it can take a long time to generate the emails to be sent, since the search needs to be executed for each user (as per the previous point).

 

Please review the working with search results documentation page for details.

 

\\
Best Regards,
Dario
Atlassian Cloud Support

 

 

Thank you - that was quick. 

So - if I get the global permission it will change what I see (and can do) when I select 'Create subscription'? Will it then be possible to create a subscription for someone else?

I don't want to send to groups - just to a single user, someone else than myself.

I am afraid you can only select groups... However, you can also create a group with only one user in order to work-around this limitation. 

 

Cheers,
Dario

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 3 hours ago in Europe

Speaker Required!

Hey, We're currently organising an AUG event on Tuesday the 23rd of October. It's being hosted by Tata Consultancy Services near High Street Kensington station. We currently require one more spea...

32 views 0 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you