Hide Assignee During Certain Transitions

During some statuses, I do not want the customer group to see the assignee field or I would like the assignee field to display a different value to the customer group.

When an issue is assigned to a developer, we do not want the customer to see the specific developer's name. Either this field can be hidden during the specific status or the field can display "(Company Name) Internal".

Example:

When the status is OPEN, the customer group can see the assignee field.
When the status is QA TESTING, the customer group should not see the assignee field or "(Company Name) Internal".

 

 

1 answer

0 votes
Timothy Chin Community Champion Apr 05, 2017

You're probably looking at some kind of script (whether in an add on or in an annoucement banner) that hides the custom field by removing it from the DOM.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in United States

Topic Tuesday: What's your favorite topic?

Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...

35 views 4 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you