Formatting not displaying in notification emails. Test emails are showing formatting. Edited

I'm trialing Jira and I've been unable to determine why suddendly after deleting and re-adding a flurry of test projects.

Outgoing emails suddenly stopped carrying formatting when they previously did.

Sending a test email from the notifications menu within the project settings menu does yield a properly formatted email. 

Have you seen a Jira Email without formatting? Not. Pretty. Any thoughts?

1 answer

Jira Administration -> System -> Default User Preferences

Edit 'Default outgoing email format' to say HTML

I don't know when this would have been changed by me by accident to 'text', but it did whoops!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Agile

How Scrum works? It starts with training and education

To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?”  That question applies to both implementation and improvements on the Scrum framew...

195 views 3 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you