Error installing sharepoint connector


I have JIRA v6.3.4#6332-sha1:51bc225

Trying to install latest "SharePoint Connector for Confluence"

Receiving error:

Could not find a handler capable of installing the add-on at SharePointConnector-1.9.0(1).zip. Check that the file is a valid add-on.


No errors in catalina and atlassian logs


Please advise


4 answers

1 accepted

0 vote

Oh, hang on, I'm really sorry, I've made a mistake.

I forgot that the sharepoint connector is a bundle, NOT a plugin.  What you need to do is take the download .zip file and unpack it.  You'll find it contains directories with assorted files in them - you need to try installing the plugins from the "confluence plugins" directory.

1 vote

My guess is that you've downloaded the Confluence plugins using Internet Explorer and you've run into the bug that it stupidly and pointlessly renames some files when you download them.

You could try downloading with a proper browser, or try renaming the .zip to the .jar file it should be

Thanks Nic.

Downloaded from Chrome and FF and same error.

changed to .jar, and same error.


Any other idea? what log to view? what logging category to change to DEBUG?

Sorry I didn't get the right answer yesterday. I'm going to blame a bad memory and bad coffee.

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

285 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot