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Error installing sharepoint connector


I have JIRA v6.3.4#6332-sha1:51bc225

Trying to install latest "SharePoint Connector for Confluence"

Receiving error:

Could not find a handler capable of installing the add-on at SharePointConnector-1.9.0(1).zip. Check that the file is a valid add-on.


No errors in catalina and atlassian logs


Please advise


5 answers

1 accepted

0 votes
Answer accepted

Oh, hang on, I'm really sorry, I've made a mistake.

I forgot that the sharepoint connector is a bundle, NOT a plugin.  What you need to do is take the download .zip file and unpack it.  You'll find it contains directories with assorted files in them - you need to try installing the plugins from the "confluence plugins" directory.

1 vote

My guess is that you've downloaded the Confluence plugins using Internet Explorer and you've run into the bug that it stupidly and pointlessly renames some files when you download them.

You could try downloading with a proper browser, or try renaming the .zip to the .jar file it should be

Thanks Nic.

Downloaded from Chrome and FF and same error.

changed to .jar, and same error.


Any other idea? what log to view? what logging category to change to DEBUG?

Thanks !!

Sorry I didn't get the right answer yesterday. I'm going to blame a bad memory and bad coffee.

I am facing similar issue. Confluence gets stuck on installing screen after I have entered Upload URL to .jar plug-in file.

Can anyone help ?

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