Error While Posting Comment In Confluence

When trying to add a page comment, we are encountering the error described on this page:

The solution described seems suitable for the on-demand edition, however we have a local installation of Confluence.

Has anyone encountered and resolved a similar issue?

2 answers

1 accepted

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Hey there, I think you might be encountering the issue mentioned in this KB -

Give it a check and hope it helps to fix the problem.

This is the solution that worked - quite a simple one in the end. It could be worth mentioning which values are appropriate for sql_mode (if any) in the Confluence setup documentation.

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It might be caused by corrupted plugin cache or index. In order to fix that, please rebuild index from scratch and also clear plugin cache.

Thanks for these suggestions - I'm just waiting until I can schedule some downtime to try them - will let you know how I get on.

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