Dropping Issues that are no longer required and moving automatically to Done as opposed to following the normal workflow

Is there a way to change the status (may be status, may be some other function) of a story/bug if you decide it is no longer required? For example, if you enter a story into the backlog, and realize 3 weeks later that that story is no longer needed because the direction of the task changed, but you still want to keep track of the story and why the direction changed paths, so you don't want to just delete it.


The desired outcome would be that the story would be changed to "Dropped" and move automatically to Done, without having to go through the remainder of the normal issue workflow. Is there a way to do this?

2 answers

0 vote
Colin Goudie Community Champion Apr 09, 2012

You need a workflow transition from the 'open' state to the 'done' state. You can limit this transition to particular user roles so that only specific users can transition it.

Basically though, it is all just standard workflow that will enable you to do this. i.e. It isn't a special case as such

Thank you for this info.

Good moring, Looking through this option, I think that if I adjust a transition for my workflow, it is going to move all issues directly to done, as opposed to only those issues classified as dropped or duplicate. Is there a way to only move issues classified as dropped or a duplicate to Done?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

188 views 4 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you