Confluence OD Backup policy

Hi

We're looking for your backup policy for Confluence OD. We can see that there is a 24 hour back up made of the site, how quickly can this be restored? What is included i.e. attachments and what is the process behind getting to backups should we need them (where do they sit?)? Is there any service level agreement on uptime for the system?

Thanks

1 answer

This widget could not be displayed.

Hello there,

I believe that you have already taked a look at https://confluence.atlassian.com/display/AOD/About+Your+Data.

Note that we don't provide these backups for our customers, they are made for internal use and disaster recovery purposes only. However, you can perform your own backups using OnDemand Backup manager:

https://confluence.atlassian.com/display/AOD/Exporting+wiki+data

Cheers,

Lucas Lima

Hi Lucas

Thanks for the reply. We can perform our own backup but we are concerned about the amount of space we have left for this due to the 4GB limit and the fact that we can't find out how much space we have used already.

https://confluence.atlassian.com/display/AOD/Exporting+wiki+data

Additionally, the info on the link above states;

  • Confluence data can only be imported into OnDemand space by space, and therefore you cannot import the backup into OnDemand.

What would be the point of taking a backup if we cannot import it back into our instance should we delete a space/page in error? Can we do a backup space by space?

Please could you recommend the best thing for us to do should we wish to safeguard against anything being lost by human error i.e if someone deletes a space, so that if this does happen we will be able to import our content back into our On Demand instance?

Many thanks

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published yesterday in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

130 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you