Account no longer shows more then the dashboard


JIRA was working fine for a couple weeks but now after login, only the "Welcome to Jira" page is displayed. No further access is provided nor links to items.

Password has been reset and tested on multiple platforms and browsers (Mac/PC - Firefox, IE, Chrome)

It seems the user account is no longer linked to project items?

Anyone have a similar issue and know the resolution?

2 answers

1 accepted


This problem was related to the Admin not giving login priveledges. This has now been resolved.

0 vote
Bruno Rosa Atlassian Team Mar 14, 2013

Steve, I can see that you're running an OnDemand instance (due to the ""), right? May I ask you to please raise a support ticket at so that we can further investigate what's happening?


Bruno Rosa

I also backed out and went to the support link from the profile page which rendered a too large error based on the generated id string.

Trying the link you provided produced this error upon using the green button asking to enter the support area:


414 Request-URI Too Large


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