I have a project Space shared with two groups: Internal Developers and External Clients.
Both groups have correct access to the Space, but one group, the External Clients, does not have access to 'Questions for Confluence'. For them, the Question Lists are blank, add they are not able to view or add questions.
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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