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salesforce integration (custom values)

Amardeep Singh
Amardeep Singh
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August 8, 2024

Hi,

I need to get Salesforce's application name (This is one of the fields where a user enters the application name they are facing a problem with) in the alert created in Opsgenie. Any help would be greatly appreciated, thanks 

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Sean Suwal
Sean Suwal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 11, 2024

Hi Amardeep,

Thank you for reaching out to the Atlassian Community!

 

Regarding your query, if the field application name is being sent in the payload received by Opsgenie, you should be able to extract the custom field into the alert by following the steps outlined in our community article How to Extract Custom Fields and Data into an Alert

I hope this helps. 

Regards,
Sean

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