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issue integrating with PRTG

Kamran Khan
Kamran Khan Jul 02, 2021

Dear All,

 

We are trying to integrate ospgenie cloud version with PRTG on premise 13, we are not getting any error but when sensor is down in PRTG its not creating alerts in ospgenie,

Any help will be greatly appreciated.

 

Thanks! 

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Muhammad Zeeshan
Muhammad Zeeshan Atlassian Team Jul 02, 2021

Hey @Kamran Khan

Such a case would require further investigation of your account and configurations. I may suggest you to open up a ticket to the Opsgenie Support Team via: https://support.atlassian.com/opsgenie/ so that they can troubleshoot your issue in detail.

BR,

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