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When i am creating a dashboard, it is not accepting the filter and throwing some error.

This is my JQL filter that i used.........project = GTS AND status in (Closed, Completed, Declined, Done, Failed, Resolved) AND resolved >= -1w AND "Impacted Services" = "ari:cloud:cmdb::object/d8c4b667-3451-40b7-9e7b-2b9beaa23c8f/14775" order by created DESC------------


Dashboard error.pngGadget and statistic used for dashboard.png

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 25, 2022

Can you remove the last bit of your filter. I suspect there in lies the error. Try the below as a test.

project = GTS AND status in (Closed, Completed, Declined, Done, Failed, Resolved) AND resolved >= -1w

Thanks for your answer....if i am doing that i will getting all the services......but i want only for impacted services=Licensed OMS............i can get but the actual problem is, i need to create the dashboard only for the one particular statistics----Impacted service, for which the filter is created less than a week 

Actually i don't have any tickets in last week that comes under impacted service= Licensed OMS.....if i select 2w in filter(JQL condition) then its working good.

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