This is my JQL filter that i used.........project = GTS AND status in (Closed, Completed, Declined, Done, Failed, Resolved) AND resolved >= -1w AND "Impacted Services" = "ari:cloud:cmdb::object/d8c4b667-3451-40b7-9e7b-2b9beaa23c8f/14775" order by created DESC------------
Can you remove the last bit of your filter. I suspect there in lies the error. Try the below as a test.
project = GTS AND status in (Closed, Completed, Declined, Done, Failed, Resolved) AND resolved >= -1w
Thanks for your answer....if i am doing that i will getting all the services......but i want only for impacted services=Licensed OMS............i can get but the actual problem is, i need to create the dashboard only for the one particular statistics----Impacted service, for which the filter is created less than a week
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Actually i don't have any tickets in last week that comes under impacted service= Licensed OMS.....if i select 2w in filter(JQL condition) then its working good.
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