Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Opsgenie email integration message format issue

Abuan, Mark Kevin C. (REPH-MNL )
Abuan, Mark Kevin C. (REPH-MNL )
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 10, 2024

Hi 

I created an email integration in opsgenie but the message format is on disarray. The bulleted message input is being outputted as a whole paragraph with no bullets. Seeking your advice on what can I try.

Answer
Watch
Like Be the first to like this
145 views

1 answer

1 vote
Muhammad Zeeshan
Zeeshan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2024

Hey Mark,

Opsgenie Alert Description field uses the Plain-text format , hence, it will not be possible to parse bullet points from the email.

We have a Feature suggestion ticket for this that you can track and vote on via: https://jira.atlassian.com/browse/OPSGENIE-863 

The workaround for this would be to use plain-text format to structure the emails being sent to Opsgenie.

BR,

Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events

    See all events