Modify Closed time in Opsgenie

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July 23, 2021

An alert remain acknowledged after the underlying issue was fixed. Is there a way to modify the time between acknowledged and closed after an alert has been closed?

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Rahul S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 26, 2021

Hi there,

There is currently no option to change the time of the actions taken in Opsgenie.
For Example: we can see here that out Alert API does not have an actual "close" time option for the Close Alert section 
https://docs.opsgenie.com/docs/alert-api#close-alert

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