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Missing Dynamic Priority Field Option in "Opsgenie Web API" Integration

christoph.wieser
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December 10, 2022

Hi,

 

we are creating an Alert in Opsgenie via Alert API, to set the Priority of the Alert correctly you have to Provide P1-5, but we cannot do that.

So i've seen on any other Integrations is the Option "Custom Value to Opsgenie Priority" avalible...why is this missing for the API and do you have an idea?

 

Thanks Christoph

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Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2022

Hi @christoph.wieser ,

It's not currently possible to filter on the "Custom Value to Opsgenie Priority" option with API-based integrations. We have a feature request you can watch, follow and vote for here: https://jira.atlassian.com/browse/OPSGENIE-335

This Community Article might help on how to filter and map certain alerts to specific priorities though: How to Map Alert Priorities in Opsgenie

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