Is there a list or pool of phone numbers that OpsGenie uses to call users?

[mtaylor]

We want to be able to create an acceptance list of phone numbers so that we can allow the phone call's for on-call rotations to be able to override the do not disturb options on smartphones.

Is there a list or pool of phone numbers that OpsGenie uses to call on-call users?

[Nick H]

Hi @mtaylor ,

Yes, there is! You and your users can download our vCard(s) here depending on your region: 

https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/#Download-US-vCard

https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/#Download-EU-vCard

I'd suggest downloading it from your mobile device. An Opsgenie contact will automatically be generated in your contacts with all the numbers listed in the vCard. All you'd need to do is save it.

Hope this helps! Let us know if we can assist with anything else.