Hello, I have the following issue:
I receive alerts in mail that have the following body format:
Total emails: "number of mails"
I want an alert to be created, only when the "number of mails" > specific threshold.
Is there a way to achieve that?
I have tried with regex, but I cannot make it work.
Thanks.
Dear @Ioannis Karavasilis ,
You need think of ticket de-duplication which means any incoming alert from the same issue will not create a new ticket and increase the count for the same alert.
In the screenshot below, there is a number below alert it like x2 this means this alert was triggered 2 times. Hope this help.
Regards,
Vijay
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