Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How can I set up personal notification rules using the Responders field?

I am trying to create a personal notification rule using the Responders field. What I would like to do is have alerts that are directed to my team be routed one way and alerts that are directly to me routed another way. However, I have not been able to get this to work. I have tried several different ways,

Responders contains Team Name

Responders contains Team ID

Responders matches Team ID


I also have a second rule

Details (key-value based) incident-id NOT is Empty


However Opsgenie always ends up using the routing that I set up for me which is 

Responders NOT contains Team ID

Details (key-value based) incident-id NOT is Empty


Has else been able to get something like this to work? Anyone have any ideas? 



1 answer

1 accepted

1 vote
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 17, 2023 • edited

Hi @Kim Barry ,

Since the responder field is an array like tags, I believe Contains or Matches (regex) should be either of the two options selected when filtering on the team/responder.

I had success filtering on the actual name vs. the ID though. For example:





The order of your notification rules might matter as well since Opsgenie processes these in an order of operations from top >> down, and will use the first matching rule / filter:


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events