Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Configure Email address to create Next-Gen issue?

We currently have JIRA configured to create JIRA issues when an email is sent to a specified email address.  The projects are Type = Classic Software. 

I am hoping to train a group to create a Next-Gen project (as their requirements are minimal), but one of the requirements is to create an issue from an email.  Is this possible in a Next Gen Project?  If so, is it configured differently than in the Classic Software projects? 



1 answer

1 accepted

1 vote
Answer accepted

Hello Angie,

Thank you for reaching out to Community!

The configuration of the incoming email for next-gen is the same as the classic project, so you can follow the same steps as you did when configured the mail handler for the classic one.

If you have any other questions regarding this matter, please let us know.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

5,198 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you