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How do you add new users to jira? Every discussion ive read so far refers to screen shots of the old look and is referring to a "users tab" that I do not see.

3 answers

1 vote
Marcin Kempa Atlassian Team May 07, 2018

Hi @Carlyn Burczyk,


Are you after adding users directly in Jira? If so, this documentation may help you

If you are looking into adding users in Crowd's internal directory, which is mapped to your Jira instance here is documentation you may follow: just create user in a directory that is mapped to your Jira instance.


Hope that helps,

Marcin Kempa

Yea I don't have any top nav. My jira doesnt look like that. How do i get it to appear like that? mine looks like this: Is there a way to change it back to the old view so I have access to the top nav?Screen Shot 2018-05-07 at 6.55.49 AM.png

Everything that was in the top navigation bar is in the left bar somewhere, and there is no way to way to change back to the good navigation without moving to server.

Your left navigation bar seems to be missing all the admin functions though, so I don't think you have the rights to add users.  I suspect you need to talk to you admins.

Thanks! I will see if that works. 

0 votes
Marcin Kempa Atlassian Team May 07, 2018

Hi @Carlyn Burczyk

Looks like you are usingjira cloud. Here you can find appropriate docs


Best regards

Marcin Kempa


You can add users in the project settings.


Go to -> JIRA administration -> Projects -> project settings -> Users & roles -> Add users & roles 

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