Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to set Request Type when creating an issue via REST API

Hi eveyone,

I have a big problem with POST rest-api method for new Jira Issue... basically, I am always getting the error: "customfield_10402":"Customer Request Type field is required" even if I set value for it...I found a tons of links and tried everything, but cannot find correct value for that field...

I have tried by setting value as 'projectkey / nameOfRequestTypeField' and nothing happens, and most of the links that are connected to servicedesk are not working for me...1212.png

 

And if I set that field without jsd/ it gives me an error: "Invalid customer request value"... have no idea how to find correct value...  

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you