Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How do I remove (or add) fields from an issue type like Change on the customer portal

Titan Pro IT
Titan Pro IT November 14, 2019

I have not put my Service into Production yet.  Still tuning it.  I am looking for how to remove some fields from being display for an issue like Change-Detailed in the customer portal.. I looked at screens, issue schema and more.  Not sure why the obvious is so hard to find.  Can anyone give me 1 minute answer to prevent an hour of my time from being used?

Answer
Watch
Like Be the first to like this
396 views

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
0 votes
Answer accepted
Titan Pro IT
Titan Pro IT November 14, 2019

I finally found it with a Google search.

Reply

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Jira Service Management Fundamentals

Jira Service Desk

These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.

1.5h Beginner
Free

Learning Path

ITSM

Atlassian logo

Use this path to build your IT Service Management knowledge and earn an Atlassian certification.

2h Beginner
Path

Setting Up ITSM Projects in Jira Service Management

Jira Software

This training series helps you get started in Jira Service Management quickly with the new ITSM project template.

13m Beginner
Free
groups-icon
New to Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events