Jira Cloud. Multiple project service desks. Relatively new to the automation section. I'm trying to figure out an automation rule that will set the the Assignee to unassigned when an issues is moved from one service desk project to another. Is this a field that can be modified with custom automation rules?
Solved! Go to Solution.
Unfortunately, an add-on is not going to be an option for me. Is there a way through Jira automation?
Jira automation does not have a trigger to run when an issue is moved, that's why it would be necessary to use an add-on, otherwise, the best option would be manually set the issue as unassigned before moving.
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