One common problem we're facing, dev forget to update issue status from Open to In Progress, even though they already started working on the issue. This mean the duration from In Progress started to Resolved never true. If there's trigger for the first commit on branch associated with the issue, we can automatically transition the issue from Open to In Progress.
Hi Atlympics, have you tried this add-on for Jira- "Zephyr Squad". If not than it's one of the known and popular plugin for test management activities. Link to the plugin: zephyr squad&...
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