summary filed is changing to default text while editing the ticket.

My user has created a ticket in JIRA and they are facing two issues

1) the issue summary field resets to its default text and erases the summary what i wrote during the ticket creation

2)Although the priority is selected it still asks to select the priority so I have click on the drop and again select the same priority. Then only it will allow me to update the ticket.

Please note I have admin access to the portal and I need to fix this issue for other users.

2 answers

1 accepted

i tried with this it is working fine

<script type="text/javascript">  
jQuery(document).ready(function($) {
JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function (e,context) {
		addDefaultSummary();
	});
		addDefaultSummary();
function addDefaultSummary(){
	if($("#summary").val() == ''){
		$("#summary").val("'EMERGENCY -<Add one line change description>");
	}
}
});
</script>

The first solution is working fine.

However I am unable to attach the snip shot

i am not sure how you are setting priority field value!!

you can use upload image option to upload a image

1.how you are setting summary default value?

2. how the priority field has selectrd? i mean through UI or using any script?

1)To set the defaul text I used the below script

<script type="text/javascript">
if (AJS.$("#summary").val() == '')
AJS.$("#summary").val('EMERGENCY -<Add one line change description>')
</script>

2)For priority i am attaching the screen shot.

2. screen shot not able see here

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