some time issue status does not change immediately

I have a workflow which has fast track tansition to move the issue form one state to next state by skinpping one of the status in between.

Very few times it does not do auto transition as per fast track transition,. I need to update issue by any way e.g. change assignment group to get that reflected.

Did anyone faced similar kind of issue.

1 answer

This widget could not be displayed.

There are some issues on this already...

can you have a look and see if any match.

If it's intermittent it would help if you could try to isolate what the circumstances are that makes it not work properly.

to be honest it is hard to find details as everything looks 100% correct.

I have attached one screenshot - just wanted to make sure that is it jira or script runner issue.

Two tabs will explain when that transition happened.

as per all tab - transition happened at 8 am itself but as it did not change the satus i have cahnged assignment group value to make it work. after changing it, i can see the required status.

now i go to transition tab and it got transition only when i changed the assignment group.

Also I don't get any buttons to perform that transition as ideally it is performed but status not updated due to this no buttons available to do that transition manually.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

83 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you