[solved] JIRA unresponsive Edited


I came back from holidays to this:

2017-12-18 14:38:42,550 Caesium-1-3 INFO      [c.a.j.p.h.service.connect.InstallGlancesJobHandler] Running InstallGlancesJobHandler...
2017-12-18 14:38:42,551 Caesium-1-3 INFO      [c.a.j.p.h.service.connect.InstallGlancesJobHandler] There is no link to HipChat, no need to install glances.
2017-12-18 14:38:42,847 Caesium-1-4 INFO      [c.a.jira.i18n.I18nWarmer] Initialised i18n cache in 20255
2017-12-18 14:38:42,847 Caesium-1-4 INFO      [c.a.jira.startup.CacheWarmerLauncher] Warmed cache(s) in 20373 ms.
2017-12-18 14:39:14,282 Caesium-1-1 INFO      [c.a.jira.upgrade.UpgradeScheduler] Running scheduled upgrades
2017-12-18 14:39:14,320 Caesium-1-1 INFO      [c.a.jira.upgrade.LoggingUpgradeService] run upgrades has started
2017-12-18 14:39:14,565 Caesium-1-1 INFO      [c.a.j.upgrade.util.BuildNumberDao] Setting current build number to 76001
2017-12-18 14:39:14,575 Caesium-1-1 INFO      [c.a.jira.upgrade.UpgradeIndexManager] There is no reindex requests of type [IMMEDIATE, DELAYED] so none will be run
2017-12-18 14:39:14,576 Caesium-1-1 INFO      [c.a.j.upgrade.util.BuildNumberDao] Setting current version to 7.6.0
2017-12-18 14:39:14,580 Caesium-1-1 INFO      [c.a.j.upgrade.util.BuildNumberDao] Setting downgrade version to 7.1.2
2017-12-18 14:39:14,607 Caesium-1-1 INFO      [c.a.jira.upgrade.LoggingUpgradeService] run upgrades has finished successfully, and took 287 milliseconds to process.
2017-12-18 14:39:14,615 Caesium-1-1 INFO      [c.a.jira.upgrade.UpgradeScheduler] JIRA upgrades completed successfully
2017-12-18 14:39:14,618 Caesium-1-1 INFO      [c.a.jira.upgrade.UpgradeScheduler] Plugins upgrades completed successfully
2017-12-18 14:39:14,619 Caesium-1-1 INFO      [c.a.jira.upgrade.UpgradeIndexManager] Reindexing is not allowed after this upgrade and there is no immediate reindex requests
2017-12-18 14:39:16,463 http-nio-8080-exec-1 DEBUG   -   [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.whisper.atlassian-whisper-plugin]
2017-12-18 14:39:19,496 Caesium-1-3 DEBUG      [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.troubleshooting.plugin-jira]

 And JIRA has been stuck on that for 10 mn. Should I wait longer?

1 answer

0 votes

JIRA could be doing an automated XML backup during the startup. If you can attach the atlassian-jira.log file here, then we can advise you further. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

463 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you