server unavailable after installing plugin

My JIRA test server (version; 6.3.6) has been unavailable just after installing a plugin named 'JJupin'. Is it just a coincident or plugin installation can be a reason. If that's the reason how can I recover it or uninstall the plugin?

Any help will be greatly appreciated.

1 answer

Coincidence, most probably. Any logs in there?

I am not able to check JIRA logs. can the problem arise due to version mismatch? If I install the plugin version which is not for JIRA 6.3.6, can there be any issue? I had installed whatever version was available in marketplace without checking.

Yes, it may be, but this should affect only the plugin (i.e. refuses to install properly, it is disabled, and so on). Once again, for a proper diag we need the logs, to see what happened there.

You can send the logs to

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,948 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you