resolve type not set

Hi, I am using GreenHopper Simplified Worfklow. When an issue gets closed there is no prompt to set the resolve type. I have not been able to figure out how that is set. Can anybody help here?

Thanks,

Markus

2 answers

1 accepted

Accepted Answer
1 vote

This article should sort you out...

Unable to set issues to Resolved using Greenhopper Simplified Workflow

Workaround 1 is the one that you'll need... providing you with the ability to specify resolve type. Of course, as you are now displaying a standard screen of your choosing, it's also an opportunity to provide other useful fields as well (worklog, attach evidence log/screenshot, etc).

I also used cURL to go back to old issues and set the resolve type retroactively. But this does also update the "last modified" timestamp on those issues.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,062 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you