I have one user of our JIRA system who repeatedly gets the error below when trying to submit forms in JIRA, e.g. to close an issue. No other users have reported this. Is there any reason this would be affecting an individual user and not everyone generically?
The problem occurs for this use when using Internet Explorer, but not when using Chrome. IE is not using a proxy.
Can you check if the Browser Proxy is set to No Proxy and not to Auto Detect or something similar?
Does this problem reproducible on other internet browser ?
Most probably the problem is caused by proxy. Please to ask the user to set to No Proxy and clear up all the cache and cookies of the internet browser.
Hope it helps :)
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot