limit customer view for some issues

Question

Hello, I created one project in jira software, which will share with our customer. And I also define two roles: General and Customer. Besides, two security levels are defined: public level for two roles and protected level only for General role. In project setting, protected level is default. Security level is hidden too. My question is: is it possible to automatically apply public level as customer creates issue?

BR, Kelvin

kelvin jang · Answer

I just find out one entry, https://community.atlassian.com/t5/Jira-questions/For-post-function-confiuration/qaq-p/443594. Maybe this is a good start.

kelvin jang · Answer

I am new for JIRA. Could you please to give me more hint about 'post-function'? Or some reference?

Nic Brough -Adaptavist- · Answer

You'll need a bit of code to put in a post-function to set the security level automatically.